Doorstep Pharmacy also referred to as www.doorsteppharmacys.com is totally committed to protect the privacy of our customers. We ensure all your personal details are well secured and protected. We at doorstep pharmacy maintain confidentiality of our customers as our top priority. We abide by all rules of data protection law established in Indian judiciary. The purpose of this privacy policy is to make our customers understand what all personal details we collect and how we maintain confidentiality of it. We ensure our customers that doorstep pharmacy will use your details only when it’s needed and will use it sensibly and carefully. To provide our customers better service we use various communication methods such as transaction emails and other modes such as email, SMS, app notifications and other forms of messaging. We prefer to communicate with our customers through email and phone call; you agree to receive our phone calls, related to your order/queries. We expect our customers to provide us with correct and up-to-date personal information. This allows us to contact you for your orders and queries immediately. Doorstep pharmacy won’t be responsible for any wrong or inaccurate information you provide us which may affect your experience of purchasing medicines from doorstep pharmacy. If a customer wants to update or modify his/her details, then he/she can do so by going into my profile and then review/change your personal details accordingly.

Doorstep pharmacy does not automatically collect any personal details of our customers, however, after agreeing to all app permissions you might provide us with your personal information such as name, contact details, email id and residential address, and your medical prescriptions. As a new customer when you log in to our app we collect following details

1) Customer name.

2) Customer email id.

3) Customer contact details.

4) Customer billing/shipping address.

5) Customer prescription.

When you visit our website, we may automatically receive technical information about your device, including IP address, your computer operating system, browser type and plugin details, time zone. Doorstep pharmacy only collects personal information to that extent which is necessary for us to fulfill our services to you. Your personal information will only be used to

1) To process your orders.

2) To carry out your requests for return or refund.

3) To improve our website and application functionality and also to customize the user experience depending upon user choice.

4) To communicate with you for any changes to our services.

5) To verify your identity in order to prevent frauds.

Doorstep pharmacy does not rent, sell or exchange any of its customer personal information which they provide us through the app and website to any third party. As our business develops, we might sell or buy any other businesses/assets or partner with another organization in such trade customer information is one of the most transferred assets, under such circumstances doorstep pharmacy would try their best to make our partner company understand and make them follow our privacy policy. You acknowledge that such partnership may occur and any acquirer or partner of doorstep pharmacy may continue to process your personal information as mentioned in this privacy policy.

Your personal information will only be accessed on need to know basis by doorstep pharmacy employees to process your request and all our employees are bound to strict confidentiality rules. Customer prescription security is our top priority and we at doorstep pharmacy take utmost care of it by securing your prescription as protected information.

Doorstep pharmacy can revise this privacy policy from time to time by updating this page so we request all our customers review it periodically and to ensure users agree to the changes we make with our privacy policy. We will try our best to notify our customers with any new changes to the privacy policy through notifications and emails.

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